3CX PRO and 3CX ENT pricing is based on the number of calls happening simultaneously (SC). This includes internal and external calls.
Main PBX Features
Extensions
Apps: Windows and Web Client, iOS, Android
Phone Directory
Headset Integration
Call Parking / Pickup
Call Logging
Ring Groups
Choose SIP Trunk
Auto Attendant
Inbuilt SBC for Offsite Phones
BLF Busy Lamp Field
Multi-level IVR
Voicemail Transcription
Intercom / Paging / PA Announcements
Integrated Fax Server
VMware / Hyper-V / KVM
Custom FQDN
Custom SMTP Server
MS 365 Integration
Hotel PBX (Self-managed only)
Video Conferencing
3CX Link
Polls
PDF Sharing
Screen Sharing
Remote Assistance
Whiteboard
YouTube Integration
Maximum no. of participants
Live Chat & Messaging
Live Chat
‘3CX Talk’ Link
WhatsApp Integration
Facebook Integration
SMS & MMS
Chat Reports
Call Center Features
Call Queues
Call Recording
SLA Alerting
Switchboard
Wallboard
Callback
Barge in / Listen in / Whisper
Call Reports (excludes queues)
CRM Integration
